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ACSV secures ISAGO certification

Date of publishing: 15/02/2017

Following an in-depth audit in December 2016, ACSV has officially been awarded the ISAGO (IATA Safety Audit for Ground Operations) certificate by IATA (International Air Transport Association). ACSV’s best practices and safety ground operations at Noibai International Airport are now approved by one of the most highly regarded authority in the aviation industry. Paired with the European Union RA3 validation received in May 2015, this latest certification reinforces ACSV position as the key player in the Hanoi air cargo handling industry.

Launched in 2008, ISAGO program aims to drastically reduce aircraft damage and personal injuries. Airlines and airport assistance companies apply to the certification program to maximize their systems’ safety level and, as expressed on IATA dedicated webpage, ISAGO “has been built upon a 'backbone' of audit standards applicable to all ground handling companies worldwide” and is designed to improve overall ground operations safety. As one of the key stages of a flight, ground operations cover a large scope of activities and are in need of global standards and best practices. Therefore, ISAGO has set standardized processes for six registered services:

·         Organization and Management
·         Load Control
·         Passenger and Baggage Handling
·         Aircraft Handling and Loading
·         Aircraft Ground Movement
·         Cargo and Mail Handling
The two-year ISAGO certification is expected to give ACSV an opportunity to attract new airlines. Thanks to the proactive preventive safety measures applied in accordance with ISAGO’s standards, ACSV will greatly benefit from safer ground operations, fewer accidents and injuries, uniform audit processes, eliminates redundant audits and effectively improves quality standards. In addition, this newly-awarded certification will also opens the pathway for ACSV to access new, promising markets in which ISAGO is considered as the minimum, mandatory safety standard.

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